Returns & Exchanges

At Nestasia, we want you to love your home as much as we do, which is why we offer a hassle-free 7-day return policy for all eligible products. If your order arrives damaged or doesn't meet your expectations, we are committed to making it right through a quick exchange or refund process.

Return Process

• 1.
  Initiate Request

  Visit our Returns Center within 7 days of delivery and enter your order number and email address to start the process.

• 2.
  Quality Assessment

  Upload clear photos or videos of the product, especially in cases of damage or defects, for our team to review and approve.

• 3.
  Secure Packaging

  Once approved, pack the items securely in their original Nestasia packaging with all tags and inserts intact to ensure safe transit.

• 4.
  Reverse Pickup & Refund

  Our logistics partner will collect the package from your doorstep, and your refund or exchange will be processed within 5-7 business days after quality inspection.